Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your personal information.
Last Updated: January 8, 2025
1. Introduction
WealthX Financial Solutions Corp. ("WealthX," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Canadian privacy laws (PIPA, PIPEDA). This policy applies to all information collected through our website and advisory services.
2. Information We Collect
We collect personal information necessary to provide our advisory services, including:
- • Contact details (name, address, phone, email)
- • Financial information (income, assets, financial goals, risk tolerance)
- • Employment and identification information
- • Website usage data (IP address, browser type, cookies, analytics)
How We Collect Information
We collect information directly from you, from third parties with your consent, through our website, and from publicly available sources where permitted by law.
3. Consent and How We Use Your Information
Your Consent
By providing your personal information, you consent to our collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal and contractual restrictions. Withdrawing consent may limit our ability to provide certain services.
How We Use Your Information
We use your personal information for identified purposes only:
- • Provide financial advisory and planning services
- • Assess your financial situation and recommend appropriate strategies
- • Connect you with qualified financial service providers
- • Comply with legal and regulatory obligations
- • Communicate with you about our services
- • Improve our website and services
- • Send marketing communications (with your explicit consent)
4. Information Sharing
We may share your information with:
- • Third-party financial service providers you choose to engage
- • Technology and service providers who assist our operations
- • Professional advisors (lawyers, accountants)
- • Regulatory authorities and government agencies as required by law
All third parties are bound by confidentiality agreements and privacy laws.
5. Data Security
We protect your information using:
- • SSL encryption and secure servers
- • Access controls and authentication systems
- • Employee confidentiality agreements and training
- • Secure physical premises and document disposal
- • Regular security assessments
6. Data Retention
We retain your information as long as necessary for our services and legal obligations. After the required period, we securely dispose of or anonymize your data.
7. Your Privacy Rights
Under Canadian privacy laws (PIPA and PIPEDA), you have the right to:
- • Know what personal information we have about you
- • Access and receive a copy of your personal information
- • Request correction of inaccurate or incomplete information
- • Understand how and why your information is being used and disclosed
- • Withdraw consent for marketing communications and certain uses
- • File a complaint about our privacy practices
To exercise these rights, contact us using the information provided at the end of this policy. We will respond to access requests within 30 days. A minimal fee may apply for complex requests.
Some information may be required to maintain our client relationship and comply with regulatory obligations. We cannot delete information required by law.
8. Cookies and Analytics
Our website uses cookies for functionality and analytics. Essential cookies are required for the site to work, while analytics cookies help us understand usage patterns. You can manage cookies through your browser settings.
9. Accuracy and Accountability
We make reasonable efforts to ensure your personal information is accurate and up-to-date. Please notify us of any changes or errors. We are accountable for all personal information under our control, including information transferred to third-party service providers.
10. Privacy Complaints
If you have concerns about our privacy practices, please contact us using the information below. We will:
- • Acknowledge your complaint within 30 days
- • Investigate the matter thoroughly
- • Provide you with our findings and any corrective actions taken
If you're not satisfied with our response, you have the right to file a complaint with:
- • Office of the Information and Privacy Commissioner for BC: www.oipc.bc.ca | Phone: 250-387-5629
- • Office of the Privacy Commissioner of Canada: www.priv.gc.ca | Phone: 1-800-282-1376
11. Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. Check the "Last Updated" date at the top. For material changes that significantly affect how we handle your information, we will notify you by email or prominent website notice before the changes take effect.
Contact Us
Questions about this Privacy Policy? Contact us:
WealthX Financial Solutions Corp.
Address:
142 Esplanade East
North Vancouver, BC V7L 4X9
Canada
Phone: (604) 704-7972
Email: admin@wealthxfinancial.com